Legal
Privacy Policy
Last updated: July 14, 2026
Jimmy's Glass ("we," "us," or "our") operates jimmys-glass.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or submit a project consultation request.
Information We Collect
We may collect the following types of information:
- Contact and project information you provide through our consultation form, such as your name, email address, phone number, city or neighborhood, project type, scope, timeline, and any notes or photos you choose to share.
- Communications if you call, email, or otherwise contact us directly.
- Usage and device information collected automatically when you browse our site, such as pages viewed, referring URLs, browser type, and general location derived from your IP address — but only if you accept analytics cookies (see below).
How We Use Your Information
We use the information we collect to:
- Respond to consultation requests and communicate about your project
- Schedule site visits, provide estimates, and deliver our services
- Improve our website and understand how visitors use it
- Comply with legal obligations and protect against fraud or abuse
We do not sell your personal information. We do not use your information for unrelated third-party marketing.
Third-Party Services
We use trusted third-party providers to operate parts of our website. These providers may process data on our behalf:
- Consultation form — Our project consultation form is hosted by a third-party lead management platform. Information you submit through that form is transmitted to and stored by that provider according to their terms and privacy practices.
- Analytics — If you accept analytics cookies, we use Google Tag Manager and related analytics tools to measure site traffic and interactions (such as page views, form starts, and phone link clicks). Analytics scripts are not loaded unless you consent.
- Hosting — Our website is hosted on Vercel. Standard server logs may include IP addresses and request metadata necessary to deliver the site securely.
Cookies and Similar Technologies
We use essential cookies required for the site to function. With your consent, we also use analytics cookies to understand how visitors use our website. You can accept or decline analytics cookies using the banner shown on your first visit. You can change your preference at any time using the "Cookie Settings" link in our site footer.
Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of personal information we hold (subject to certain exceptions), and opt out of the sale or sharing of personal information. As stated above, we do not sell personal information.
To exercise these rights, contact us using the information below. We will verify your request and respond within the timeframes required by applicable law.
Data Retention
We retain consultation and contact information for as long as needed to respond to your inquiry, provide services, maintain business records, and comply with legal obligations. Analytics data is retained according to our analytics provider's settings.
Security
We take reasonable measures to protect your information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to submit a California privacy request, contact:
- Jimmy's Glass
- Moreno Valley, CA
- Phone: (951) 552-3505
This policy is provided for informational purposes and should be reviewed by qualified legal counsel before publication. See also our Terms of Service.
